Shipping policy
This policy applies to eyewear purchased from Lola's Finds.
Where we ship
We currently ship to eligible addresses in the United States. Available shipping services, rates and delivery estimates are shown at checkout for your address and order.
Processing and delivery estimates
Eyewear orders typically take 1 business day to process before shipping. Handling time is separate from carrier transit time.
- Standard shipping: estimated transit time of 3–7 business days after dispatch.
- Expedited shipping, when available at checkout: estimated transit time of 2–4 business days after dispatch.
Business days exclude weekends and holidays. These timeframes are estimates, not guaranteed delivery dates. Processing or carrier delays may affect arrival times.
Tracking your order
When your order is fulfilled, we will send a shipping confirmation email with tracking information. Carrier tracking may take time to update.
Address changes and delivery issues
Please check your shipping address before placing your order. If you notice an address error, contact steventx14@gmail.com promptly with your order number. We will review whether a correction is possible before shipment.
If your package is delayed, missing, damaged or contains the wrong item, contact us promptly. Keep the packaging and any damaged items, and include photos where relevant so we can review the issue and arrange the appropriate next steps.
Questions
Email steventx14@gmail.com for help with shipping or an existing order.